Refund policy

If for any reason you are not satisfied with the product(s) you have bought from us, please return them to us in the original packaging and condition within 7 days of receipt.

For health and safety reasons, unless faulty, we are unable to accept the return of any goods where the packaging has been opened.

Please also enclose a letter explaining why you wish to return the product(s), and we will refund you in full within 28 days of the receipt of your returned order.

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. For faulty items, the cost of returned postage will be refunded to you.

To return any products to us, please:

1. Make sure to tell us whether you want an Exchange or Refund.
2. We recommend that you obtain proof of posting since we cannot be responsible for packages lost in transit.
3. Pack the items safely, enclose the invoice and send it back to:

LooPrints LTD
The Rick Yard
Marsh Gibbon, Bicester
Oxfordshire
OX27 0HJ

Special ordered items may not be returned for credit.